Passenger Van and Minibus Rental by Group Size
Tell us the headcount and we name the vehicle. Every size from 8 passengers to 58, with the real seat counts and what each one actually fits.
Rates and Fleet
Match the headcount to the vehicle. These are example base rates within the Greater Toronto Area.
Lexus Sedan
Up to 3 passengers
$120 / hr
SUV (Navigator / Yukon)
Up to 6 passengers
$165 / hr
Cadillac Escalade
Up to 6 passengers
$175 / hr
Mercedes-Maybach S580
Up to 3 passengers
$275 / hr
Regular Mercedes-Benz Sprinter
Up to 14 passengers
$175 / hr
Executive Mercedes-Benz Sprinter
Up to 14 passengers
$195 / hr
Hummer H2 Stretch Limo
Up to 16 passengers
$250 / hr
27-Seat Mini Coach
Up to 27 passengers
$250 / hr
35-Seat Limousine Bus
Up to 35 passengers
$275 / hr
56-Seat Coach Bus
Up to 56 passengers
$300 / hr
58-Seat XL Coach Bus
Up to 58 passengers
$325 / hr
Example base rates within the Greater Toronto Area, plus HST 13% and gratuity 15 to 20%. Your exact figure is a fixed quote confirmed in writing before you travel.
Vehicles for Groups of 8 to 10 Passengers
Groups of eight to ten are the most common size we book. It is the range where most people are unsure what to ask for. The answer depends on luggage more than on seat count. A car or SUV can physically hold eight people if you squeeze. That does not mean it can carry eight people and their bags to the airport or a wedding. This is the honest constraint.
Our Cadillac Escalade and GMC Yukon seat up to six passengers. They are comfortable for a group of five or six with luggage. They are not the right tool for eight to ten. If you try to put eight people in a Yukon, you lose the cargo space. You also lose the legroom, and the ride becomes a problem before you reach the Gardiner Expressway. For a group of eight to ten, the practical vehicle is the Regular Mercedes-Benz Sprinter. It seats up to fourteen passengers. That sounds like overkill, but it is not. The extra seats give you room for people, bags, coats, and the inevitable extra carry-on. A Sprinter has a tall cabin. Passengers can stand up to adjust a jacket or reach a bag. That matters on a forty-minute run from downtown Toronto to Pearson International Airport.
The difference between seating ten and comfortably carrying ten is the gap between the seats and the rear door. A Sprinter that seats fourteen has a large cargo bay behind the last row. That bay holds ten large suitcases without stacking them on a passenger’s lap. The same group in an Escalade would need a roof box or a second vehicle. We do not do roof boxes. We do not strap bags to the roof. The Sprinter solves the problem by design.
If your group splits, the Escalade or Yukon is the right call for the smaller half. A group of ten often books one Sprinter for the whole party. It is simpler. It keeps everyone together. But if you have six people going to one address and four to another, we can send a Yukon and a sedan. That is a common pattern for corporate arrivals at Billy Bishop Airport or for a family splitting between downtown hotels.
Every vehicle in this range comes with a professional chauffeur. These are not self-drive rentals. You do not pick up a key and navigate Toronto traffic. The chauffeur handles the 401, the DVP, the QEW, and the side streets. He opens the door. He loads the bags. He waits if the flight is late. This is the point of a private transportation service. You are not renting a van. You are renting a driver and a van. The driver knows the construction on Gardiner Expressway and the best route to a wedding venue in Vaughan or a dinner in the Distillery District.
For eight to ten passengers, book the Regular Mercedes-Benz Sprinter. It is the vehicle that matches the actual job. It seats everyone, carries the luggage, and gives your group room to move. If you are unsure, tell us the number of people and the number of bags. We will tell you the vehicle. That is the process. It is simple because the question is simple.

Every vehicle and rate is in the rates and fleet table above.
Check availability and book online, or request a written quote if you would rather we price it first.
12 and 14 Passenger Sprinter Van Rental
For groups of 12 to 14, the Mercedes-Benz Sprinter is the answer. Chauffeuropolis runs two versions. The Regular Sprinter is the workhorse. It gets people where they need to go, reliably, every day. The Executive Sprinter is the same chassis with a different cabin. That is the one you want for client visits, investor meetings, or any trip where the vehicle itself makes an impression. Both seat up to 14 passengers.
The difference is inside. The Executive has leather seating, upgraded trim, and a quieter ride. It is built for conversation and presentation. The Regular Sprinter has durable vinyl seats and a more utilitarian finish. It handles airport transfers, crew moves, and event shuttles without fuss. If you are moving staff to a conference or a wedding party across town, the Regular does the job. If you are picking up a board of directors from Billy Bishop, book the Executive.
Here is the honest math on luggage. A Sprinter has 14 seats. It does not have room for 14 large suitcases. On a Pearson airport run, you need to plan. Fourteen passengers with rollaboards and garment bags fit fine. Fourteen passengers with two checked bags each do not. The constraint is cubic space, not weight. If your group is flying in for a week with full-size luggage, you need the 27-seat mini coach or a second vehicle. If it is a day trip to Niagara Falls with light bags, the Sprinter is perfect.
Door height matters. The Sprinter has a stand-up interior. Most passengers can walk in without ducking. The step is low, which helps older guests or anyone with mobility issues. Two SUVs can carry the same number of people, but that means two drivers, two meeting points, and two parking bills. A Sprinter keeps the group together. Everyone arrives at the same time, at the same door, and no one gets left behind in a parking garage.
For a 12-person group, you have a choice. Twelve fits in a Sprinter with room to spread out. You can also use the Hummer H2 stretch limo, which seats 16, but the Sprinter is more practical for a longer drive. The limo is for celebration. The Sprinter is for getting business done. For 13 or 14, the Sprinter is the only option in this class.
Every Chauffeuropolis Sprinter comes with a professional chauffeur. This is not a self-drive rental. Your driver knows the Gardiner Expressway at 5 p.m., the construction on the 401, and the quickest way from Liberty Village to the Distillery District. You do not navigate. You do not park. You sit, work, or rest, and the vehicle moves around the city for you.
The Executive Sprinter is the right call for corporate work. The Regular Sprinter is the right call for moving people efficiently. Both handle the 12 to 14 band with one driver and one vehicle. Book the one that matches the tone of your day. The seats are the same count. The experience is not.
Groups past 14 should read 15 to 20 passenger options.
15 to 20 Passenger Group Transportation
Fifteen to twenty passengers is the awkward middle. A single Mercedes-Benz Sprinter seats fourteen. It does not seat fifteen. The math is simple, and the problem is real. You have a wedding party, a corporate team, or a family group that does not fit in one van. You do not need a full coach. You need a plan.
The first honest option is two Sprinters running together. Two regular Mercedes-Benz Sprinters give you twenty-eight seats. That is more than enough for twenty people, and it gives you room to spread out. Two chauffeurs, two vehicles, one coordinated departure. This works well for airport transfers when the group splits into smaller clusters anyway. It also works for a day of meetings across the GTA, where two vehicles can drop people at different doors without waiting for the whole group to reassemble. The downside is coordination. Two vehicles need two drivers who know the route, the timing, and the final destination. Our dispatchers handle that. They keep both Sprinters on the same schedule, and they adjust on the fly if one vehicle hits traffic on the Gardiner Expressway while the other takes the Don Valley Parkway.
The second option is the 27-seat mini coach. It costs more per hour than a Sprinter. That is the trade-off. But it carries everyone in one vehicle, and it has proper luggage bays underneath. This is the critical difference. A 14-passenger Sprinter seats fourteen people, but it does not seat fourteen people plus fourteen large suitcases on an airport run. The cargo space fills up fast. The mini coach solves that. Twenty people, twenty checked bags, and carry-ons all fit. You load once, you ride together, you arrive together. For a group heading to Pearson International Airport or Billy Bishop, this is the reliable choice. For a group doing a winery tour through Niagara-on-the-Lake, it means no one is left waiting on a second vehicle that got stuck at the Queenston Street bridge.
The third option is the Hummer H2 stretch limo, which seats up to sixteen. This is not an airport vehicle. It is an event vehicle. It is for a wedding party moving from the ceremony in Rosedale to the reception at the Distillery District. It is for a bachelor or bachelorette group heading to a dinner on King Street West. It has the presence, the seating, and the open cabin for a group that wants to arrive together and make an entrance. But it is not built for luggage. Do not book it for a flight. The luggage bay is small, and the ride is about the experience, not the logistics.
So the real question is not just how many people you have. It is what you are doing, where you are going, and what you are carrying. For fifteen to twenty people, the two-Sprinter option gives you flexibility and a lower hourly cost. The 27-seat mini coach gives you one vehicle, real luggage capacity, and simpler coordination. The Hummer gives you a statement for a specific occasion. Tell us your group size, your route, and your bags. We will match the vehicle to the job, not the other way around.

For a single vehicle at that size, see the 27-seat mini coach.
27-Seat Mini Coach Rental
The 27-seat mini coach is a full coach body, not a stretched van. It seats 27 passengers in highway-grade seating, with a real aisle and headroom you can stand under. The luggage goes below the floor in a dedicated bay, which changes what you can carry. A 14-passenger Sprinter seats 14 people, but it struggles with 14 large suitcases. This coach seats 27 people and takes their bags underneath, with room to spare.
You book this vehicle for airport blocks, corporate shuttles, and wedding guest loops. A group flying into Pearson on the same arrival window fits here, with luggage loaded once and delivered to one hotel or office. A company moving staff between a downtown Toronto office and a Mississauga campus uses it for a single run, not a convoy. A wedding party moving from a ceremony on King Street to a reception in Vaughan uses it for one clean transfer, no one left waiting for a second car.
It beats two Sprinters in most ways. One driver, one arrival, one invoice. Two Sprinters mean two drivers, two meeting points, and two separate luggage stacks. The coach also gives you a quieter ride and a smoother feel on the 401 or the QEW. For a group of 20 to 27, it is the correct tool.
But it is not always the right call. Tight residential streets in old Toronto neighbourhoods, like the narrow lanes around Cabbagetown or the Annex, can be slow going. The coach needs room to turn and pull up. Very short hops, under five kilometres, sometimes make more sense in two Sprinters, because the coach takes longer to load and park. If your pickup is a narrow hotel driveway on a one-way street downtown, tell us the address before you book. We will tell you honestly if the coach fits.
Every coach comes with a professional chauffeur. This is not a self-drive rental. You do not worry about parking, fuel, or the 407 tolls. The driver knows the Gardiner at rush hour and the back routes through Scarborough. You sit down, count heads, and go.
The real seating count is 27, not 28 or 30. If you have 28 people, this is not your vehicle. You step up to the 35-seat limousine bus. If you have 20, the coach still works, and you get the luggage bay and the single driver. If you have 14 or fewer, the Sprinter is cheaper to run and easier to park. That is the honest trade-off.
For airport work, the under-floor bay is the deciding factor. Golf clubs, skis, strollers, and full-size suitcases go below. You do not stack bags on seats or in the aisle. For a corporate shuttle, the coach gives your guests a clean, quiet space with climate control and a restroom on longer runs. For a wedding, it keeps the whole party together, which is usually the point.
Tell us your group size, your pickup point, and your destination. We will confirm if the 27-seat mini coach fits the route. If it does not, we will say so and offer the vehicle that does. That is how we work.
Larger guest lists move up to the 35 and 56 seat buses.
35-Seat Limousine Bus and 56-Seat Coach Bus
Groups grow. A wedding party reaches forty guests who all need to get from the downtown hotel to the ceremony in Forest Hill and then on to the reception in Liberty Village. A conference sends fifty attendees from the Sheraton to the convention centre and back. A company moves its entire staff from the office near Pearson to a holiday party in the Distillery District. These are the jobs for the 35-seat limousine bus and the 56-seat coach bus.
The 35-seat limousine bus is the largest vehicle we run that still feels like a private car. It has lounge seating, climate control, and a professional chauffeur. It is not a limousine bus. It is a quiet, efficient way to move a full wedding guest list in one trip. The 56-seat coach bus is the workhorse. It has proper coach seats, under-floor luggage bays, and a wide aisle. It handles airport transfers for large groups, staff shuttles between campus buildings, and any event where fifty-six people must arrive at the same time. For the very largest groups, the 58-seat XL coach bus adds two more seats and extra cargo space for equipment or bulky luggage.
Here is the real logistics problem. A 56-seat coach bus seats fifty-six people. It does not seat seventy. When your group passes roughly fifty-six people, you have two options. The first is to run two vehicles. The second is to run one vehicle on a loop. A loop means the bus picks up half the group at the first stop, takes them to the venue, returns for the second half, and brings them over. The trip takes longer for the first group, but the cost is lower. For a wedding where guests are staying at two different hotels, or for a conference where people arrive at different times, a loop is often the smarter choice. It is cheaper than a second bus, and it keeps the whole group with one chauffeur who knows the route.
Consider a concrete case. You have sixty guests at a hotel on Front Street and the reception is at a winery in Niagara-on-the-Lake. A 56-seat coach bus takes the first group. It comes back for the remaining four guests and their bags. The drive is about ninety minutes each way. The loop adds one round trip, but you avoid the cost of a second coach and a second chauffeur. The same logic applies to a corporate off-site in King City or a gala at the Eglinton Grand. If you are between forty and fifty-six people, one 56-seat coach bus is the answer. If you are between fifty-seven and seventy, think about the loop before you book a second vehicle.
The 58-seat XL coach bus exists for the groups that simply cannot split up. A full wedding party, a tournament team with gear, a film crew with cases. It has the same coach seats as the 56-seat model but with extra room for the things people carry. Every vehicle, from the Lexus sedan up to the 58-seat XL, comes with a professional chauffeur. These are not self-drive rentals. You tell us the pickup points, the timing, and the route. We handle the rest. The question is never how many seats you can count. It is how many people, how much luggage, and how many stops. Tell us those three numbers and we will tell you the vehicle.

How Many Suitcases Fit With Each Group Size
Seat count and luggage capacity are two different numbers. A 14-passenger Mercedes-Benz Sprinter has fourteen seats. It does not have room for fourteen people, fourteen large suitcases, and fourteen carry-ons. That gap between the seat count and the real-world load is where airport runs go wrong.
The curb at Pearson Terminal 1 is a tight place to learn this lesson. A group of twelve with checked bags fills a Regular Sprinter completely. The rear luggage bay takes the large cases, but the cabin has to absorb the carry-ons and personal bags. Someone ends up holding a backpack on their lap for forty minutes. The same logic applies to the Executive Sprinter. Same seat count, same luggage bay, same constraint. The nicer seats do not create more cubic feet.
The practical rule is simple. If your group is at full capacity and every person has a checked bag, size up one tier. A group of ten or eleven with full luggage should book the 27-seat mini coach instead of the Sprinter. The extra seats give you cargo floor space that the Sprinter simply does not have. A group of fourteen with full luggage should look at the 35-seat limousine bus. You will not use all the seats, but you will use all the floor space for bags. That is the trade-off that works every time.
For smaller groups, the same rule applies in miniature. A Cadillac Escalade seats six. It has a rear cargo area behind the third row, but that area is shallow. Six adults plus six full-size suitcases do not fit. The Navigator and Yukon have the same footprint. If you need six seats and six checked bags, the move is to the Sprinter. You trade the sedan experience for the cargo bay, and that is the right call for an airport transfer.
For a group of three or four with heavy luggage, the Lexus sedan trunk handles three carry-ons and two medium cases comfortably. Add a fourth large suitcase and you are at the limit. The Mercedes-Maybach S580 has a similar trunk profile. If the bags are big, step up to the SUV tier. That extra vertical space in the Navigator or Escalade changes the math completely.
There is one more option that solves the luggage problem outright. For a full-capacity group with serious baggage, add a second vehicle as a luggage runner. A group of fourteen in the Sprinter with a second Sprinter or a Yukon following behind for bags only. This keeps the passenger cabin clean, keeps the group together on the road, and removes the Tetris game at the curb. It costs more, but it is the difference between a calm departure and a stressed one.
The Hummer H2 stretch limo seats sixteen, but the stretch section is seating, not storage. A group of sixteen with checked bags will not fit in the Hummer alone. The 56-seat coach and 58-seat XL coach have under-floor bays that swallow luggage without touching the cabin. Those are the vehicles for large groups with real baggage. The 35-seat limousine bus sits in between, with a rear bay that handles a full group of thirty-five with standard checked bags. For a group of thirty-five with oversized gear, the 56-seat coach is the safer pick.
The rule to remember is this. Count the people, then count the bags, then count the bags again. If the numbers are close, go up a tier. The curb is not the place to discover that the seats and the suitcases do not agree.
Airport runs are where luggage bites hardest, covered in airport transfers.
Chauffeured Van Rental vs Self-Drive Rental
Self-drive rental puts the work on your group. Someone has to drive. That person parks, fuels, and stays sober for the whole trip. They are liable for damage, tolls, and traffic violations. They deal with the rental counter, the insurance desk, and the return inspection. On a multi-day road trip where someone genuinely wants to drive, this can be the cheaper option. We will not argue with that math.
Chauffeured rental removes all of that. A professional chauffeur arrives in the vehicle, handles the loading, and knows the route. They wait between stops. They park while you are inside a restaurant, a venue, or a meeting. They do not drink. They are not your colleague who just finished a long shift. They are the person whose job is to get you there on time and in one piece.
The real difference shows up in specific situations. Consider an airport run from downtown Toronto to Pearson. A self-drive van means one of your people navigates the Gardiner, the 427, and the terminal drop-off chaos. They pay for parking if they wait. They haul every bag. A chauffeured Sprinter pulls up to the departures level, the chauffeur unloads the luggage, and your group walks in. That is the entire point.
Weddings are another clear case. The bridal party is in formal wear. Nobody wants to drive a 14-passenger van through downtown traffic in a tuxedo or gown. The chauffeur handles the doors, the timing between the ceremony and the reception, and the parking. Alcohol is often involved. A self-drive rental becomes a liability problem the moment someone has a glass of champagne. Chauffeured service removes that question entirely.
Corporate work follows the same logic. A client meeting at 9 a.m. in the financial district. A self-drive van means a senior employee is stuck in traffic on the DVP instead of preparing notes. A chauffeur waits outside, moves the vehicle if needed, and is ready for the next stop. Tight timing is where self-drive fails. You cannot control traffic, but you can control who is driving.
For a multi-day trip through cottage country or a long weekend in Niagara, self-drive has its place. You have control over the schedule. You can stop anywhere. You save on the chauffeur’s time. We are honest about that. But for anything with a fixed start time, a group that wants to be together, or any event where parking is a nightmare, chauffeured wins.
There is also the luggage factor. A 14-passenger Mercedes-Benz Sprinter seats fourteen people, but not fourteen people with fourteen large suitcases. The seating capacity and the luggage capacity are different numbers. A chauffeur knows this. They will tell you if you need the 27-seat mini coach or the 35-seat limousine bus before you book. A self-drive rental counter will hand you the keys and let you figure it out at the curb. That is the practical difference. One option is a service. The other is a vehicle. For a group moving through the GTA, the service matters more than the key. The rate is quoted per vehicle and confirmed in writing, and it includes the vehicle, the fuel, the insurance, and the driver. Self-drive never includes the driver. That is the trade-off, and it is worth naming clearly.

Group Transportation for Airport Transfers
Airport transfers are the most common group job we run. The question is never just how many seats you need. It is how many bags are coming with you. A 14-passenger Mercedes-Benz Sprinter seats fourteen people. It does not seat fourteen people with fourteen large suitcases. On a Pearson run, luggage is the binding constraint. We size the vehicle to the total volume of people and bags, not the headcount alone.
Toronto Pearson has two main terminals for arrivals, and we monitor the flight from the moment it leaves its origin. Our chauffeurs track the inbound aircraft in real time. If your flight lands early, we adjust. If it lands late, we adjust. The pickup process is set in advance. You get a meeting point, usually at the arrivals curb or a designated zone, and the chauffeur is there waiting. No calling a dispatcher. No standing in a car service line. The vehicle is parked within a short walk, and the chauffeur handles the bags.
Groups arrive in two patterns. The first is the single flight. Everyone lands together, clears customs together, and walks out together. For that, we match the vehicle to the true luggage load. A group of ten with carry-ons only fits easily in a Sprinter. The same ten with golf bags or full-size suitcases may need the 27-seat mini coach just for the cargo space. It sounds like overkill. It is not. We have run airport jobs where a group of eight needed the 35-seat limousine bus because they brought ski equipment, strollers, and oversized boxes. The seats were never the issue. The floor space was.
The second pattern is staggered arrivals. Your group comes in on three different flights over four hours. The instinct is to book three separate cars. Sometimes that is correct. If the gap between landings is wide, and people want to leave as soon as they clear, separate sedans or SUVs make sense. A Lexus sedan holds three passengers and their bags. A Cadillac Escalade holds six. But when the arrivals are close together, grouping them into one run is faster and simpler. One flight lands at 2:00 PM, another at 2:40 PM, another at 3:15 PM. We meet all three at the curb, load the first group into the vehicle, hold it in the waiting area, and pick up the next groups as they land. Everyone is in the same vehicle by 3:45 PM, and you are downtown before 4:30 PM. No one waits alone. No one pays for three separate trips.
We handle the logistics so you do not have to. For a single flight, we recommend the vehicle that fits the bags. For staggered arrivals, we recommend grouping whenever the spread is under two hours. If the spread is wider, separate cars are often the better call. Tell us the flight numbers and the bag count. We will tell you what to book. That is the whole job.
Booking a Van or Minibus in Toronto
Booking a van or minibus in Toronto starts with a phone call or a short online form. We need your headcount first. That number decides everything else. Tell us the date and the pickup points. Tell us the timing, down to the minute if you can. Tell us about luggage. A 14-passenger Mercedes-Benz Sprinter seats 14 people, but it will not hold 14 people plus 14 large suitcases on a Pearson airport run. That is the hidden constraint. Be honest about bags and we will match the right vehicle.
Tell us whether the trip is one-way or a hold. A hold means the vehicle stays with your group for the afternoon, waiting outside a wedding venue in Niagara-on-the-Lake or a conference hall at the Metro Toronto Convention Centre. One-way is simpler, but we still need the exact drop-off. A group of 12 going from a Distillery District hotel to a dinner in Yorkville fits a Regular Sprinter. The same 12 going from Vaughan to Pearson with golf bags and carry-ons likely needs the 27-seat mini coach for the extra cargo space. We make that call with you, not for you.
Our fleet is fixed. We run one 56-seat coach bus and one 58-seat XL coach bus. We run one 35-seat limousine bus and one 27-seat mini coach. The Hummer H2 stretch limo holds 16. The Sprinters hold 14 each. The Escalade, Navigator, and Yukon hold 6. The Lexus sedan and Mercedes-Maybach S580 hold 3. There are no extras hiding in a garage. Peak Saturdays from May to October and conference weeks in September and November book out first for the larger vehicles because there are fewer of them. A 56-seat coach bus is a single asset. If it is on the road for a school trip to Ottawa, it is not available for your corporate event in Mississauga. Book early. Four to six weeks ahead is normal for a 35-seat or larger vehicle. Two weeks ahead for a Sprinter is usually fine, but not always.
Every vehicle comes with a professional chauffeur. These are not self-drive rentals. You do not park, fuel, or navigate. The chauffeur handles the 401 at rush hour, the QEW construction, and the tight laneway behind a King Street hotel. Rates are quoted per vehicle and confirmed in writing figures confirmed before travel. We send a written quote. That quote lists the vehicle, the hours, the pickup point, and the route. Nothing changes after that unless you change it. No surprises at the end of the night.
To book, give us the headcount, the date, the pickup points, the timing, the luggage situation, and whether it is one-way or a hold. Send that to us by email or through the contact page. We reply with the written quote and a hold on the vehicle. You confirm. The chauffeur shows up early. That is the whole process.

Common sizing questions are answered in the FAQ section below.






Group Size and Vehicle Questions
How many people fit in a Chauffeuropolis van or minibus?
Seat counts start at 6 and go to 58. A Navigator or Yukon holds up to 6, a Mercedes-Benz Sprinter holds up to 14, a 27-seat mini coach holds 27, and the XL coach bus holds 58. The right choice depends on your group size plus luggage, not just the number of seats.
We have 10 people and 10 carry-on bags. What do we need?
A 14-passenger Mercedes-Benz Sprinter fits 10 people and 10 carry-ons with room to spare. The under-floor storage holds soft bags and smaller rollers, but not large checked suitcases. For 10 large suitcases, you need a 27-seat mini coach because the cargo bay is separate and taller.
What is the cost to book a Sprinter for a day in Toronto?
The rate is quoted per vehicle and confirmed in writing for a standard 8-hour day with a professional chauffeur. That includes fuel, insurance, and the vehicle, but not gratuity or parking. Overtime is billed in half-hour increments after the 8th hour.
Can we book a van for a one-way trip from Toronto to Niagara Falls?
Yes, one-way trips are available. A Sprinter one-way to Niagara Falls starts at quoted per vehicle and confirmed in writing, and the drive is about 90 minutes from downtown Toronto. We do not charge a deadhead fee if the drop-off is within the GTA or Niagara region.
How far in advance should we book a 14-passenger Sprinter?
Book at least 5 to 7 days ahead for a weekday, and 10 to 14 days for a weekend. Same-week bookings are possible if a vehicle is open, but the 27-seat and 56-seat coaches often go faster. For a Friday or Saturday evening in summer, book 3 weeks out.
What is the difference between the Regular and Executive Sprinter?
Both seat 14, but the Executive has leather captain’s chairs, ambient lighting, and a higher ceiling. The Regular has bench seating and a more utilitarian interior. Choose the Executive for corporate clients or wedding parties; choose the Regular for airport transfers or sports teams.
We have 14 people flying into Pearson with 14 large suitcases. Will a Sprinter work?
No, not for 14 large suitcases. A 14-passenger Sprinter seats 14 but the rear cargo area holds roughly 8 to 10 large checked bags. You need a 27-seat mini coach, which has a separate luggage bay under the floor that holds 20 or more large cases.
Is the Hummer H2 limo a good choice for a group of 12?
Yes, the Hummer H2 stretch limo seats up to 16, so 12 is comfortable. It has a party interior with neon lighting and a sound system, but it is not for luggage-heavy trips. Use it for a night out, a bachelorette, or a brewery tour, not an airport run.
Do you have a vehicle for 25 people that is not a coach bus?
Yes, the 27-seat mini coach is your option. It is a full-size bus body on a truck chassis, with under-floor luggage storage and a restroom on some units. It is easier to park downtown than a 56-seat coach and fits most hotel loading zones.
What happens if our group size changes after we book?
Call us at least 48 hours before pickup and we will move you to a larger or smaller vehicle if one is available. A downgrade from a 14-seat Sprinter to a 6-seat SUV may change your rate to quoted per vehicle and confirmed in writing. An upgrade within 48 hours depends on fleet availability and may incur a change fee of quoted per vehicle and confirmed in writing.
Can we pick up at Pearson and make multiple stops before the hotel?
Yes, we allow up to two extra stops on an airport transfer at no additional charge. Each stop adds about 15 minutes to the trip, so plan your route. Stops beyond two are billed at the hourly rate of quoted per vehicle and confirmed in writing.
Do you serve Mississauga, Oakville, and Brampton?
Yes, we cover all of the GTA, including Mississauga, Oakville, Brampton, Vaughan, and Markham. Pickup in those cities is included in the base rate. Trips that start outside the GTA, such as Hamilton or Barrie, add a travel fee of quoted per vehicle and confirmed in writing.
How do we pay for a corporate group booking?
We send a single invoice to your company after the trip, payable by wire or corporate credit card. Net 30 terms are available for approved accounts. We do not accept personal checks for same-day bookings.
What is your cancellation policy for a 35-seat limousine bus?
Cancel more than 72 hours before pickup and you get a full refund minus a quoted per vehicle and confirmed in writing processing fee. Cancel between 24 and 72 hours and you owe 50 percent of the total. Cancel less than 24 hours out and the full amount is due.
Can we drink alcohol in the vehicle?
Yes, alcohol is allowed in the Sprinter, limo, and coach buses, but the chauffeur cannot serve or open drinks. All passengers must be of legal age, and the driver has the right to end the trip if anyone is disorderly. Open bottles must stay in the vehicle during stops.
What time can our chauffeur start in the morning?
We start as early as 4:00 AM for airport runs and early flights. A pickup at 5:00 AM from downtown Toronto to Pearson takes about 30 minutes, so we recommend a 5:30 AM departure for a 7:30 AM flight. Late-night pickups after midnight are available with a quoted per vehicle and confirmed in writing surcharge.
Is the 56-seat coach bus accessible for a wheelchair user?
Yes, the 56-seat coach has a wheelchair lift and a securement area for one wheelchair. The 58-seat XL coach also has a lift, but the 27-seat mini coach does not. Tell us at booking so we can assign a certified lift operator.
What is the luggage capacity of the 35-seat limousine bus?
The 35-seat limousine bus has a large rear luggage bay that holds 30 standard suitcases. It also has overhead racks for carry-ons. For a wedding party of 30 with dresses and suit bags, this vehicle is the best fit.
Can we keep the vehicle for a full day while we visit wineries in Niagara?
Yes, book the vehicle for 10 hours, which covers the drive from Toronto, tasting stops at three wineries, and dinner. The base rate for a 14-seat Sprinter for 10 hours is quoted per vehicle and confirmed in writing. The chauffeur stays with the vehicle and does not enter the wineries.
Do you provide child seats or boosters?
No, we do not provide child seats, but you can bring your own and we will install them at no charge. Ontario law requires children under 8 or under 4’9” to be in a booster or car seat. We have anchor points in the Navigator, Yukon, and Sprinter.
What if our flight is delayed and we miss our scheduled pickup?
We track your flight number and adjust the pickup time automatically at no charge. If your flight is delayed more than 90 minutes, we still wait, but overtime applies at quoted per vehicle and confirmed in writing per hour after the first 90 minutes. For a private chauffeur, we do not charge a no-show fee if you call us before landing.
How do I know which vehicle to pick for a 20-person office outing to a Blue Jays game?
Pick the 27-seat mini coach. It seats 20 comfortably, has under-floor storage for jackets and bags, and drops you at Gate 5 on Bremner Boulevard. A 14-seat Sprinter would require two vehicles, which doubles the cost and the coordination. The 35-seat limousine bus is overkill unless you want a bar area.
Not sure which size you need?
Send the headcount, the date and the luggage situation. We name the vehicle and send a written quote.
